When our customers look for help, we're available 24/7 to answer their questions. Whatever your question, our Customer Support and Technical Support teams can help you find an answer. Whether you have just a simple question or a major crisis, we have both the tools and the expert staff to assist you any time day or night.



Knowledge Base Support


Access our knowledge base full of commonly-asked questions about dedicated server and cloud server hosting. Use our Knowledge Base to kind helpful answers and solutions, how-to guides, documentation, and other useful knowledge.

Visit DedicatedServerCity Knowledge Base



Phone Numbers


Main Office Numbers
Sales: 1.888.983.9993 extension 1

Support: 1.888.983.9993 extension 2

Billing: 1.888.983.9993 extension 3




Open a Support Ticket


We staff highly trained technical support engineers on-site 24x7 and are available to you via trouble ticket or phone, if you need to speak with someone directly. However, we advise you to first open a ticket through our customer portal - SiteAdmin for our staff to reference and authenticate you.

Once you are logged in, click on "Trouble Ticket System" in the Support category, on the main menu.

Open a Ticket